North Campers

Cancellation, Rescheduling & No-Show Policy🚫

We understand that travel plans can change!

Here’s everything you need to know if you need to cancel, reschedule, or miss your booking.

💡 Example:

If your pick-up is Friday at 10:00 AM, you must cancel before Tuesday at 10:00 AM to receive a refund.

🆓 Free Rescheduling

-You may reschedule once free of charge up to 72 hours before pick-up.

-Subject to vehicle availability.

-Additional rescheduling requests may incur a fee.

⏳ Rescheduling Within 72 Hours

-Rescheduling your reservation is possible within the 72-hour time period, but please note that a €100 processing fee will apply as such a last-minute modification can disrupt our fleet schedule and limit our ability to rebook the original slot.

-Subject to vehicle availability.

🧾 How to Cancel or Reschedule

-Please contact us at office@northcampers.is with your reservation number.

❌ No-Show Policy

If you don’t show up within 4 hours of your scheduled pickup time and haven’t contacted us:

-Your reservation will be considered a no-show.

-No refund will be issued.